Terms of Service

Effective Date: 19/01/2025

These Terms of Service (“Terms”) govern the use of services provided by Contractor Clicks Ltd (“we”, “our”, “us”). By engaging with our services, you agree to these Terms.

1. Who We Are

Contractor Clicks Ltd is a company registered in England and Wales. Our registered office is at:
3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE

2. Services

We provide digital marketing services, including but not limited to:

Paid advertising campaigns (e.g., Facebook, Google Ads)

Lead generation and appointment setting

Email and SMS marketing

Website design, landing pages, and funnels

CRM and automation services

The scope of services will be outlined in the client’s proposal or service agreement.

3. Client Responsibilities

You agree to:

Provide accurate information necessary for us to deliver the services.

Maintain any licenses, permits, or regulatory approvals required for your business.

Cooperate with us promptly regarding campaign approvals, creative materials, and lead follow-up.

Ensure that all leads generated are contacted in a timely manner (we cannot guarantee results if follow-up is delayed).

4. Fees, Payments, Refunds and returns

Fees are outlined in the agreed proposal or contract.

Payments are due on the agreed billing schedule (e.g., monthly, upfront, or upon invoice).

Late payments may result in suspension of services.

No Refunds: All fees paid to Contractor Clicks Ltd are non-refundable unless otherwise agreed in writing by both parties.

Lead Returns: We allow returns on leads that do not meet the qualification criteria defined in your Service Agreement.

Lead Replacements: Any unqualified leads will be replaced at no additional cost, provided they meet the return requirements.

Qualified Leads: A "qualified lead" is defined according to the criteria outlined in your Service Agreement. Leads that meet these criteria are not eligible for return or replacement.

5. Performance & Guarantees

We use commercially reasonable efforts to deliver results; however, we cannot guarantee specific outcomes (e.g., sales, revenue targets, or conversion rates). Results may vary based on factors outside of our control, such as market conditions and your internal sales processes.

6. Intellectual Property

Any creative assets, ad copy, and campaigns we produce remain our property until all fees are paid in full.

You are granted a non-exclusive licence to use these materials for the duration of the services.

Any content, logos, or materials you provide remain your property, and you grant us the right to use them solely for delivering services.

7. Confidentiality

We agree to keep your business information confidential and only use it for the purposes of delivering services. You agree to keep our processes and strategies confidential.

8. Data Protection

Both parties agree to comply with the UK GDPR, the Data Protection Act 2018, and any applicable US data protection laws (including the CCPA). Please review our Privacy Policy for details on how we collect and process personal data.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages (e.g., lost profits, loss of data).

Our total liability under these Terms is limited to the amount paid by you to us in the three (3) months preceding the claim.

We are not responsible for third-party platforms (e.g., Facebook, Google) suspending or restricting accounts.

10. Termination

Either party may terminate the agreement by providing 30 days’ written notice.

We may terminate immediately if you breach these Terms, fail to make payment, or engage in illegal or unethical activity.

11. Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles.

If you are a US-based client, you acknowledge that any disputes will be resolved under UK law.

12. Changes to Terms

We may update these Terms from time to time. The latest version will always be posted on our website with a new effective date.

13. Contact Us

Contractor Clicks Ltd
Email: admin@contractor-clicks.com
Address: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE